Q. Will making a claim for the loss in value of my vehicle affect my insurance?

A.  No. Your claim for compensation will be made against the insurer of the car that hit you.

Q. Can I claim for this loss through my insurance company?

A.  No. Insurance companies exclude this type of claim from your policy, even if you are fully comprehensively insured.

Q. I have not heard of this before and making a claim feels strange?

A. You are perfectly entitled to make a claim for the loss in value of your motor vehicle and this is your right under English law. Indeed, how will you feel when you sell your car and are told that it is not worth as much due to the accident?

Q. How long will making my claim take?

A. It usually takes between 2 and 4 months. However, every claim is different and we do all we can to ensure that your claim is settled without delay.

Q. Do I have to have a personal injury claim to make a claim?

A.  No. You can use our affordable service even if you did not suffer an injury.

However, if you were injured and have instructed a solicitor to act for you, your claim can be run alongside your injury claim. After all we are experts in helping our clients claim back the loss in value of motor vehicles.

Q. Are you a Firm of Solicitors?

A. No. We are a consultancy firm who are experts in helping our clients recover the loss in value of their motor vehicle.

To ensure our clients receive high quality service standards and have peace of mind using our service, we uphold and adhere to strict quality control procedures and are regulated by the Ministry of Justice in respect of claims management activities.

Q. Is this loss in value down to the repair of my vehicle being of a poor standard?

A.  Certainly not! This loss arises even though your motor vehicle has been repaired to an excellent standard. It is down to the fact that your motor car has been in an accident that your vehicle may have lost value.